Where we work

Hotels

In the hospitality industry, effective telephony systems are the backbone of seamless guest communication, operational efficiency, and exceptional service delivery. Hotel telephony is uniquely nuanced, requiring systems that handle high call volumes, integrate with property management systems (PMS), and support features like wake-up calls, room-to-room dialing, and concierge services. With the impending BT analogue line withdrawal by 2025, hotels must proactively adapt to modern digital alternatives, such as VoIP (Voice over Internet Protocol), to avoid disruptions and maintain service quality. A comprehensive telephony network review and audit is essential to assess current infrastructure, identify vulnerabilities, and plan a smooth transition. This process ensures that hotels not only future-proof their communication systems but also enhance guest experiences, reduce costs, and leverage advanced features like mobile integration and cloud-based solutions. By acting now, hotels can stay ahead of the curve and continue delivering the exceptional service their guests expect.

Care Homes

In the care home sector, telephony systems play a critical role in ensuring the safety, well-being, and connectivity of residents, staff, and families. Care home telephony is uniquely nuanced, requiring reliable communication for emergency response, nurse call systems, and coordination between caregivers, while also facilitating easy contact between residents and their loved ones. With the BT analogue line withdrawal set for 2025, care homes must transition to digital telephony solutions, such as VoIP (Voice over Internet Protocol), to avoid service disruptions and maintain uninterrupted care. A telephony network review and audit is invaluable in this transition, helping care homes evaluate their current infrastructure, identify risks, and implement a tailored digital solution that meets regulatory and operational needs. This proactive approach not only ensures compliance with the upcoming changes but also enhances communication efficiency, improves resident safety, and supports the integration of advanced features like mobile connectivity and remote monitoring. By planning ahead, care homes can safeguard their operations and continue providing the highest standard of care.

Multi Location Industries

For businesses operating across multiple sites, telephony systems are a vital lifeline, enabling seamless communication between locations, teams, and customers. Multi-site telephony is uniquely complex, requiring centralized management, consistent service quality, and integration with various business applications, all while ensuring cost efficiency and scalability. With the BT analogue line withdrawal scheduled for 2025, multi-site operations must transition to modern digital telephony solutions, such as VoIP (Voice over Internet Protocol) or cloud-based systems, to avoid disruptions and maintain operational continuity. A telephony network review and audit is essential for multi-site businesses, as it provides a comprehensive assessment of existing infrastructure, identifies inefficiencies, and creates a tailored migration plan. This process ensures a smooth transition to digital solutions, enhances communication reliability, and unlocks advanced features like unified communications, mobile integration, and real-time analytics. By proactively addressing the analogue withdrawal, multi-site businesses can future-proof their telephony systems, improve collaboration, and drive greater operational efficiency across all locations.

Local Government

Local government telephony systems are the cornerstone of public service delivery, enabling essential communication between departments, residents, and external agencies. These systems must handle high call volumes, support emergency response protocols, and integrate with critical services such as healthcare, housing, and education. With the BT analogue line withdrawal set for 2025, local governments must transition to digital telephony solutions, such as VoIP (Voice over Internet Protocol) or cloud-based systems, to ensure uninterrupted service delivery and maintain public trust. A telephony network review and audit is crucial for local authorities, as it provides a detailed assessment of current infrastructure, identifies vulnerabilities, and creates a strategic roadmap for migration. This process not only ensures compliance with the upcoming changes but also enhances operational efficiency, reduces costs, and enables advanced features like call routing, remote working capabilities, and improved disaster recovery. By proactively planning for the analogue withdrawal, local governments can future-proof their communication systems, improve citizen engagement, and continue delivering vital services seamlessly.